This policy explains what Weston Howard & Associates ("WH&A," "we," "us") collects when you visit workwithwha.com, fill out one of our forms, book a call or receive messages from us, and what we do with it. We wrote it in plain English on purpose.
The short version: we collect what you give us so we can send your audit, talk with you about your marketing and run our business. We do not sell your personal information.
1. Information we collect
Information you give us
- Contact details: your name, business name, email address and mobile phone number.
- Business details: your website, trade, city and state, service area, goals and an estimated marketing budget range, when you choose to share them.
- Anything you write to us in a form, email, text message or on a call.
- Job applications: the details you submit when you apply for a role with us.
Information collected automatically
- Device and browser type, approximate location based on IP address, the pages you view, the page that sent you here and the time you spend on the site.
- Campaign details in the link you clicked, such as the source and campaign name, so we know which marketing brought you in.
Information from other sources
- Public information about your business, such as your Google Business Profile, reviews, Google Maps rankings and website. We use it to build your audit.
2. How we use information
- To prepare and deliver the free audit you asked for.
- To schedule, confirm and hold your strategy session.
- To answer your questions and follow up on your request by email, phone or text.
- To check whether your trade and market are open, and to manage our waitlist.
- To provide our services to clients.
- To measure how our site and marketing perform and to improve them.
- To review job applications.
- To keep the site secure, prevent abuse and meet legal obligations.
3. Text messages
If you give us your mobile number and check the box agreeing to receive texts, we may text you about your audit, your appointment and your request, and from time to time about our services. Agreeing to texts is optional. It is not a condition of buying anything from us.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to stop receiving texts. Reply HELP for help, or email weston@workwithwha.com.
- We do not sell, rent or share your mobile phone number or your text message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are excluded from every sharing category described in this policy, other than the service providers that deliver the messages for us.
The full text messaging terms are in our Terms of Service.
4. Cookies and analytics
We use Google Analytics to understand how visitors use the site: which pages get read, where visitors come from and which forms get completed. Google Analytics sets cookies in your browser to do this. We may also use Google Tag Manager to manage these tags.
Your choices:
- Use the cookie notice on this site to accept or decline. Declining turns off analytics cookies on this site for your browser. You can change your answer at any time with the Cookie settings link.
- We honor the Global Privacy Control signal. If your browser sends it, we treat it as a decline.
- Advertising cookies stay off unless you choose Accept.
- You can also block or delete cookies in your browser settings. The site still works without them.
5. How we share information
We do not sell your personal information. We share it only in these cases:
- Service providers that run our business tools under their own privacy and security terms. These include our customer relationship and messaging platform (HighLevel), which powers our forms, calendar, email and texts, Google for analytics and email, our website host, and the mapping and ranking tools we use to build audits.
- Legal reasons. When the law requires it, or to protect our rights, our clients or the public.
- A business change. If WH&A is sold or merged, your information may move to the new owner, who must keep following this policy.
6. Client results and testimonials
The results, screenshots and quotes on this site come from real client accounts. We publish them only with the client's permission.
7. How long we keep information
We keep your information for as long as we need it for the purposes above, or as long as the law requires. If you ask us to delete it, we will, unless we have to keep it for legal, tax or security reasons.
8. Security
We use reasonable safeguards, including encrypted connections and access controls on our tools. No website or system is completely secure, so we cannot promise absolute security.
9. Your choices and rights
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or delete it.
- Unsubscribe from marketing emails with the link in any email.
- Stop texts by replying STOP.
- Opt out of analytics cookies with the Cookie settings link.
To make a request, email weston@workwithwha.com. We will respond within 45 days. We will not treat you differently for making a request. Depending on where you live, you may have additional rights under your state's privacy law, including the right to appeal a decision we make about your request.
10. Children
This site is for business owners. It is not directed to anyone under 18, and we do not knowingly collect information from children.
11. Links to other sites
Our site links to sites we do not control, such as client websites and Google. Their privacy practices are their own.
12. Changes to this policy
If we change this policy, we will post the new version here and update the effective date at the top.
13. Contact us
Weston Howard & Associates
Serving Dallas, Fort Worth and North Texas
Email: weston@workwithwha.com
Hours: Monday to Friday, 7am to 6pm Central